EZYAIR hits 350+ reviews

EZYAIR are proud to announce they have reached 350+ reviews on Customer Review Site 'Word Of Mouth On The Web' (www.womo.com.au).

We would like to thank our team for achieving another goal, our suppliers for supporting us - and most importantly, our wonderful customers for giving us the chance to be the best we can.
This was the 350th review:

" Ezyair installed AC throughout our house, and we are very pleased with our choice of supplier. Great patience was exercised in answering all our queries and concerns prior to ordering, and the end result was exactly as promised. We are particularly pleased with the quality of the workmanship and professionalism demonstrated by their team (Jamie, Blake, Chris and Dave). "

The EZYAIR Price Guarantee

While there is no doubt that EZYAIR will always enterprise to get the business, EZYAIR does not have a 'stack em high, sell em low' business model like some bulk retailers.

First and foremost, EZYAIR are specialist air conditioning installers.

We offer a specialised service which guarantees not only the best system for the application, but guarantee that it is installed by our own dedicated team, to the highest standard both technical and physical benchmarks.

The EZYAIR Price Guarantee

We are confident you will not find a better price for supply and installation of the same air conditioning system, with the same installation workmanship, the same materials with the same warranty from a competitor in the Melbourne Metropolitan area.

If you do - let us know and we will gladly beat it.

EZYAIR's Value

1. The value of expert advice, experience and service.
2. The value of choice between the best quality brands on the market.
3. The value of employing skilled Australian Staff.
4. The value of sustainable growth to enable a strong and competitive business.

What happens if the unit is DOA?

If you have NOT purchased the air conditioner from EZYAIR and EZYAIR install it to discover that it is DOA (dead on arrival).

1. EZYAIR will invoice you for the original installation
2. Invoice you for decomissioning the faulty unit
3. Invoice you for re-installing the replacement unit.

You will then have to chase the retailer who you bought it off, to pay for EZYAIR's services. 

As most bulk stores run on such skinny margins, it is likely that you will have fight on your hands to get any money from them to pay for the removal and re-installation of the faulty unit.

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If you have purchased the air conditioner from EZYAIR and the unit is DOA, EZYAIR will remove the unit and install the new unit, free of charge.

What happens if the unit is damaged in transit?

OK - so you've bought the air conditioner from a bulk store and EZYAIR open it to discover that is has been damaged in transit and advise you the stock is damaged.

1. You have to pack the stock up and wait for it to get picked up.
2. You need to wait for the retailer to authorise a replacement.
3. You have to wait for delivery of the replacement unit.

After all this time, you will have to wait until EZYAIR are available to install your air conditioner (usually a matter of weeks during summer or winter).

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If you have purchased the air conditioner from EZYAIR - and they discover it has been damaged in transit - EZYAIR will rush a new unit to your place - and complete the installation on the same day.

What happens if the unit stops working during the warranty period?

If you have NOT purchased the air conditioner from EZYAIR - and it stops working during the warranty period (anywhere up to 5 years later), you need to contact the retailer.

Once you contact the retailer, they will tell you who to call for a warranty claim. You then have to find and produce your proof of purchase and contact the service agent.

You then call the service agent who will come to your home and establish the problem. The service agent will then leave - and return with the part to repair the air conditioner.

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If you have purchased the air conditioner from EZYAIR:

• Call 1300 EZYAIR (1300 399 247) at any time during the warranty period and a technician will either diagnose the fault over the phone - or send a technician out FREE of charge to establish the fault.
  
• EZYAIR will either rectify the fault when they come out or book the service call for you.
  
• EZYAIR will have the date of purchase, model number, serial number on file for you, so you don't have to find a thing.
  
• EZYAIR will then do everything they can to expedite a satisfactory soloution for you.

Conclusion

While EZYAIR understand that some customers will purchase from bulk stores - and we are happy to install the units for them - we hope this information gives customers the right information to make an informed decision when purchasing their air conditioner.

If you would like more information, please contact us by phone: 1300 EZYAIR (1300 399 247) or via our contact page!

EZYAIR hits 300+ reviews

EZYAIR are proud to announce they have reached a milestone of over 300 reviews on Customer Review Site 'Word Of Mouth On The Web' (www.womo.com.au).

We would like to thank our entire team for achieving another goal, our suppliers for supporting us - and most importantly, our wonderful customers for giving us the chance to be the best we can.

This was the 300th review:

" I had two new air conditioning units installed, Dan and his team were punctual, affordable, knowledgeable and efficient. They fit my job in within 2 weeks of my order and took minimal time to complete the install. The team were neat and friendly and took the time to explain everything to me personally along the way. I have used this company twice and been blown away on both occasions, I would employ EZYAIR every time! "

We are stoked to be voted the best air conditioning company in Melbourne for the 4th year in a row. We look forward to reaching more important goals in the years to come.

Rock.

New EZYAIR HQ - Coming Soon!

EZYAIR are pleased to announce they have moved into a new premises in the Melbourne suburb of Burwood, in the State of Victoria, 3125.

The Burwood site is the new EZYAIR Headquarters and is situated next to the suburb of Camberwell Victoria 3124, where EZYAIR was established in 2007.

The property will be a custom built facility which will enable further operational efficiencies for the company, as it provides air conditioning services throughout the entire Melbourne Metropolitan area.

The new EZYAIR headquarters will feature a showroom where customers can touch, smell, see and hear different makes and models of split system air conditioning systems, as well as a complete warehouse of Toshiba, Fujitsu, Panasonic, Mitsubishi and Hitachi stock.

Integrated offices for the sales, operations and administration teams is also part of the build.

The new EZYAIR HQ will be launched in October, 2014 - in time for the 2014/2015 summer season and the company looks forward to welcoming friends, family, staff, suppliers and customers to the new home of EZYAIR.

For more information, please call 1300 EZYAIR (1300 399 247) or email: info@ezyair.com.au or visit: www.ezyair.com.au

EZYAIR CASH BACK Promotion!

Introducing EZYAIR split system CASH BACK!

If a customer purchases an eligible split system from EZYAIR during the promotional period (from 01/04/2014 to 31/08/14) they will get CASH BACK!

Please see our list below of the excellent split system air conditioners which are part of the promo:

Fujitsu Model	Cooling Capacity	Fujitsu Cash Back Amount
ASTG09KMCA	2.5kW	$150
ASTG12KMCA	3.5kW	$150
ASTG18KMCA	5.0kW	$150
ASTG22KMCA	6.0kW	$200
ASTG24KMCA	7.1kW	$200
ASTG30LFLT	8.0kW	$200

Panasonic Model	Cooling Capacity	Panasonic Cash Back Amount
CS/CU-E09PKR	2.5kW	$100
CS/CU-E12PKR	3.5kW	$100
CS/CU-E15PKR	4.4kW	$100
CS/CU-E18PKR	5.0kW	$150
CS/CU-E21PKR	6.3kW	$150
CS/CU-E24PKR	7.1kW	$200
CS/CU-E28PKR	8.0kW	$200

Mitsubishi Electric Model	Cooling Capacity	Mitsubishi Cash Back Amount
MSZGE25KIT	2.5kW	$70
MSZGE35KIT	3.5kW	$70
MSZGE42KIT	4.2kW	$120
MSZGE50KIT	5.0kW	$120
MSZGE60KIT	6.0kW	$120
MSZGE71KIT	7.1kW	$200
MSZGE80KIT	8.0kW	$200

LG Model	Cooling Capacity	LG Promotion Amount
R09AWN	2.5kW	$100
R12AWN	3.5kW	$100
R18AWN	5.0kW	$100
R22AWN	6.0kW	$100
R24AWN	7.1kW	$200
R28AWN	8.0kW	$200

At EZYAIR, we strive to provide our customers with the most relevant information to enable them to make an informed decision. If you would like more information, please contact us by phone: 1300 399 247 or via our contact page!

21 Point Annual Maintenance Service

21 Point Annual Maintenance Service

EZYAIR provide a comprehensive maintenance service, which will maintain the high efficiency and warranty of new split system air conditioning systems. This service can extend the installation warranty up to 10 years, while maintaining the manufacturers warranty and ensuring the air conditioning provides clean, pure air to your home or office.

Benefits of maintaining your air conditioning system:

• It is a requirement of the manufacturers product warranty.
• EZYAIR will extend their installation warranty up to 10 years.
• Ensures the air conditioner is running at it’s highest energy efficiency.
• Guarantees the air conditioner produces clean, healthy air.
• Prevents fires caused by electrical faults igniting dust and debris.
• Eradicates any mould or odours absorbed by the air conditioner.
• Removes dust particles, dust mites and pet dander trapped in filters.
• Reduces the amount of time cleaning and dusting off property & furniture.

21 Point Annual Maintenance Service Includes:

Check indoor unit is mounted level and secure. Inspect and clean particle filter. Flush indoor coils with antifungal and antibacterial rinse. Test and confirm correct termination of condensate drains. Inspect interconnecting wiring sequence & tighten if required. Confirm Switchboard and Circuit Breaker are identified properly. Check isolator is level, siliconed and operational. Check electrical supply is operational and safe. Check adequate insulation on refrigerant line sets. Inspect evaporator connections for refrigerant leak. Inspect condenser connections for refrigerant leak.

Clear Condenser coil of dirt and debris. Inspect Condenser fan for damage or obstructions. Record Return air temperature. Record Supply air temperature. Record total heat exchange. Confirm correct refrigerant charge. Supply new batteries for remote control. Check infrared sensor operation. Calibrate remote control. Replace servicing & identification stickers.

At EZYAIR, we strive to provide our customers with the most relevant information to enable them to make an informed decision. If you would like more information, please contact us by phone: 1300 399 247 or via our contact page!

EZYAIR Specialise in Split System Air Conditioning

At EZYAIR, we specialise in Split system air conditioning.

The reason why we are able specialise in such a specific niche of the heating and cooling market is because they are a popular choice not only in the Australian, but also the American, German, Austrian, Swiss, Swedish, Danish and Japanese markets.

So, why are split systems so popular?

Well, for a start - they are the most energy efficient forms of heating available. Almost incidentally, they cool too! They not only remove humidity (water) from the air, but they will clean and purify the air as well.

And they can operate in almost complete silence.

At EZYAIR, we strive to provide our customers with the most relevant information to enable them to make an informed decision. If you would like more information, please contact us by phone: 1300 399 247 or via our contact page!