Sanitise your air conditioner

Split System Sanitation & Maintenance

Every air conditioner requires maintenance to ensure it’s operating at optimal performance and efficiency. Manufacturers state split system maintenance should be carried out every 400 working hours in a domestic environment - and every 200 working hours (or less) in a commercial environment.

Because of the many applications of air conditioners and differences in air quality, EZYAIR provides two maintenance services:

1. ‘Preventive Maintenance’. (Please see the full service description here)
2. ‘Sanitation & Maintenance’. (Please see the full service description here)

Maintenance is a requirement of every manufacturer's warranty - and due to CFC and HCFC refrigerants used in air conditioners, only licensed technicians can undertake the maintenance of air conditioners in Australia, per the ‘Department of Energy and Environment’ Law, to ensure your warranty is not void.

What are the benefits?

• Maintenance removes microbial matter, bacteria, mould, pollen and dust from air conditioning systems, reducing the chances of sickness.
• Maintenance enables the air conditioner to operate at its maximum energy efficiency, saving on operating costs.
• Maintenance removes dander and debris trapped inside the air conditioning filtration system which can ignite due to an electrical fault.
• Maintenance eradicates odours such as mould and smoke and which can be a sign of a sick air conditioner.
• Maintenance dislodges blockages in the drain which can cause the air conditioner to backflow and flood.
• Maintenance provides piece of mind, with an EZYAIR 1 year, anti-mould guarantee after the maintenance of each air conditioning system.

Would you like more information, or to book in a service?

Please visit www.ezyair.com.au or call 1300 399 247.

Refrigerant Handling Licenses - Who Licensed to do what?

RAC01 Vs RSS03 - Who Licensed to do what?

As refrigerants used in air conditioners are made up of Chlorofluorocarbon (CFC) and Hydrofluorocarbon’s (HFC’s) that deplete the Earths’ Ozone Layer, Australia signed the Montreal Protocol with the United Nations and introduced the Federal Ozone Protection and Synthetic Greenhouse Gas Management Regulations back in 1995.

As a result, the Australian Department of Environment and Energy incorporated the Australian Refrigeration Council (ARC). The ARC is the Federal organisation to License air conditioning technicians with ‘Refrigerant Handling Licenses’ to work with HFC and CFC refrigerants in accordance with Federal and International Standards.

Due to the very high GWP (Global Warming Potential) of CFC and HFC refrigerants, it is important that air conditioning technicians are properly qualified and licensed in order to reduce the amount of HFC and CFC refrigerants which are ventilated into the atmosphere by unqualified or untrained technicians.

Two types of Refrigerant Handling Licenses - RAC01 and RSS03.

There only are only two types of Refrigerant Handling Licenses that permit individuals to undertake work with air conditioners and heat pumps in Australia. They are:

RAC01 - Unrestricted Refrigeration and Air conditioning Licence (Full)

RSS03 - Restricted (Single Head Split Systems)

What’s the difference betwen RAC01 and RSS03?

RAC01 - Is an Unrestricted Licence. Technicians with a RAC01 License hold a qualification of UEE3221 or equivalent. This is usually gained through a 4 year apprenticeship in air conditioning and Refrigeration.

RAC01 technicians are experts in not only in Thermodynamics, but specifically vapour compression refrigeration systems and are licensed to install, service, maintain and repair any air conditioning system - of any capacity.

RSS03 - Is a Restricted Licence. Technicians with a RSS03 License hold a qualification of UEE20111 or equivalent. This qualification can be gained via an online course and 2 days of technical training.

As a result, a RSS03 licence holder is not permitted to work on any multi-split system, not permitted to work on any ducted air conditioning system, not permitted to repair any air conditioner, not permitted to maintain any air conditioner, not permitted to add HFC or CFC refrigerant to any air conditioning system after installation and are not permitted to work on anything other than the installation of a single head split system, under 18kW in capacity.

If an RSS03 License holder has a problem (for example: refrigerant loss, which has ventilated the CFC and HFC refrigerant into the atmosphere) the RSS03 license holder is required (by Federal Law) to contract a RAC01 License holder to rectify, repair or maintain the air conditioner they have just installed.

What about Multi-Split & Ducted Air Conditioners?

In Australia, any multi-split or ducted air conditioning system must be installed by a technician with a RAC01 License. RSS03 (restricted) License holders are not qualified to install any multi-split or ducted units and to do so, is also a breach of the Federal Law. It is important to note that any installation of multi-split and ducted systems by a RSS03 License holder will render the manufacturer's warranty void.

Conclusion

The above is just a brief overview of the Refrigerant Handling Licensing Scheme in Australia and one must be referenced when considering the right contractor to install an air conditioner.

Please see the Australian Refrigeration Council Fact Sheet 13 here or call EZYAIR on 1300 EZYAIR (1300 399 247) or visit www.ezyair.com.au for more information.

EZYAIR Trademark Announcement

During the operation of the business, the company has noted other businesses attempting to 'pass off' as EZYAIR, by using different iterations of the logo or name.

The board understand that any persons - or enterprise - using a name or a similar name and/or logo can affect EZYAIR's brand value and recognition.

As such, Trademark applications were lodged in 2015 and EZYAIR are pleased to announce that Australian Trademarks are now protecting the distinctive name and logo of the company in Australia.

Details of EZYAIR's Australian Trademarks are below:

Australian Trademark No: 1702575: Image. Fan Logo.

Australian Trademark No: 1702574: Description: Word: 'EZYAIR'. Indexing constituents: Ezy, Easy, Air.

For more information, please contact info@ezyair.com.au or EZYAIR's Trademark Attorneys: www.mcintoship.com.au

Introducing the best Electricians and Refrigeration Mechanics in Melbourne - The 2014/2015 EZYAIR team.

Based in Melbourne Australia, EZYAIR are split system air conditioning specialists.

Here are some pictures of the friendly team, waiting to assist you with your air conditioning requirements.

Our new HQ is located at 49 Huntingdale rd, Burwood VIC 3124 and our state of the art premises will be opened to the public in early 2015.

Please call 1300 399 247 (1300 EZYAIR) or visit our website: www.ezyair.com.au if you would like more information or if we can assist you with your air conditioning needs.

EZYAIR hits 350+ reviews

EZYAIR are proud to announce they have reached 350+ reviews on Customer Review Site 'Word Of Mouth On The Web' (www.womo.com.au).

We would like to thank our team for achieving another goal, our suppliers for supporting us - and most importantly, our wonderful customers for giving us the chance to be the best we can.
This was the 350th review:

" Ezyair installed AC throughout our house, and we are very pleased with our choice of supplier. Great patience was exercised in answering all our queries and concerns prior to ordering, and the end result was exactly as promised. We are particularly pleased with the quality of the workmanship and professionalism demonstrated by their team (Jamie, Blake, Chris and Dave). "

The EZYAIR Price Guarantee

While there is no doubt that EZYAIR will always enterprise to get the business, EZYAIR does not have a 'stack em high, sell em low' business model like some bulk retailers.

First and foremost, EZYAIR are specialist air conditioning installers.

We offer a specialised service which guarantees not only the best system for the application, but guarantee that it is installed by our own dedicated team, to the highest standard both technical and physical benchmarks.

The EZYAIR Price Guarantee

We are confident you will not find a better price for supply and installation of the same air conditioning system, with the same installation workmanship, the same materials with the same warranty from a competitor in the Melbourne Metropolitan area.

If you do - let us know and we will gladly beat it.

EZYAIR's Value

1. The value of expert advice, experience and service.
2. The value of choice between the best quality brands on the market.
3. The value of employing skilled Australian Staff.
4. The value of sustainable growth to enable a strong and competitive business.

What happens if the unit is DOA?

If you have NOT purchased the air conditioner from EZYAIR and EZYAIR install it to discover that it is DOA (dead on arrival).

1. EZYAIR will invoice you for the original installation
2. Invoice you for decomissioning the faulty unit
3. Invoice you for re-installing the replacement unit.

You will then have to chase the retailer who you bought it off, to pay for EZYAIR's services. 

As most bulk stores run on such skinny margins, it is likely that you will have fight on your hands to get any money from them to pay for the removal and re-installation of the faulty unit.

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If you have purchased the air conditioner from EZYAIR and the unit is DOA, EZYAIR will remove the unit and install the new unit, free of charge.

What happens if the unit is damaged in transit?

OK - so you've bought the air conditioner from a bulk store and EZYAIR open it to discover that is has been damaged in transit and advise you the stock is damaged.

1. You have to pack the stock up and wait for it to get picked up.
2. You need to wait for the retailer to authorise a replacement.
3. You have to wait for delivery of the replacement unit.

After all this time, you will have to wait until EZYAIR are available to install your air conditioner (usually a matter of weeks during summer or winter).

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If you have purchased the air conditioner from EZYAIR - and they discover it has been damaged in transit - EZYAIR will rush a new unit to your place - and complete the installation on the same day.

What happens if the unit stops working during the warranty period?

If you have NOT purchased the air conditioner from EZYAIR - and it stops working during the warranty period (anywhere up to 5 years later), you need to contact the retailer.

Once you contact the retailer, they will tell you who to call for a warranty claim. You then have to find and produce your proof of purchase and contact the service agent.

You then call the service agent who will come to your home and establish the problem. The service agent will then leave - and return with the part to repair the air conditioner.

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If you have purchased the air conditioner from EZYAIR:

• Call 1300 EZYAIR (1300 399 247) at any time during the warranty period and a technician will either diagnose the fault over the phone - or send a technician out FREE of charge to establish the fault.
  
• EZYAIR will either rectify the fault when they come out or book the service call for you.
  
• EZYAIR will have the date of purchase, model number, serial number on file for you, so you don't have to find a thing.
  
• EZYAIR will then do everything they can to expedite a satisfactory soloution for you.

Conclusion

While EZYAIR understand that some customers will purchase from bulk stores - and we are happy to install the units for them - we hope this information gives customers the right information to make an informed decision when purchasing their air conditioner.

If you would like more information, please contact us by phone: 1300 EZYAIR (1300 399 247) or via our contact page!

EZYAIR hits 300+ reviews

EZYAIR are proud to announce they have reached a milestone of over 300 reviews on Customer Review Site 'Word Of Mouth On The Web' (www.womo.com.au).

We would like to thank our entire team for achieving another goal, our suppliers for supporting us - and most importantly, our wonderful customers for giving us the chance to be the best we can.

This was the 300th review:

" I had two new air conditioning units installed, Dan and his team were punctual, affordable, knowledgeable and efficient. They fit my job in within 2 weeks of my order and took minimal time to complete the install. The team were neat and friendly and took the time to explain everything to me personally along the way. I have used this company twice and been blown away on both occasions, I would employ EZYAIR every time! "

We are stoked to be voted the best air conditioning company in Melbourne for the 4th year in a row. We look forward to reaching more important goals in the years to come.

Rock.

EZYAIR CASH BACK Promotion!

Introducing EZYAIR split system CASH BACK!

If a customer purchases an eligible split system from EZYAIR during the promotional period (from 01/04/2014 to 31/08/14) they will get CASH BACK!

Please see our list below of the excellent split system air conditioners which are part of the promo:

Fujitsu Model	Cooling Capacity	Fujitsu Cash Back Amount
ASTG09KMCA	2.5kW	$150
ASTG12KMCA	3.5kW	$150
ASTG18KMCA	5.0kW	$150
ASTG22KMCA	6.0kW	$200
ASTG24KMCA	7.1kW	$200
ASTG30LFLT	8.0kW	$200

Panasonic Model	Cooling Capacity	Panasonic Cash Back Amount
CS/CU-E09PKR	2.5kW	$100
CS/CU-E12PKR	3.5kW	$100
CS/CU-E15PKR	4.4kW	$100
CS/CU-E18PKR	5.0kW	$150
CS/CU-E21PKR	6.3kW	$150
CS/CU-E24PKR	7.1kW	$200
CS/CU-E28PKR	8.0kW	$200

Mitsubishi Electric Model	Cooling Capacity	Mitsubishi Cash Back Amount
MSZGE25KIT	2.5kW	$70
MSZGE35KIT	3.5kW	$70
MSZGE42KIT	4.2kW	$120
MSZGE50KIT	5.0kW	$120
MSZGE60KIT	6.0kW	$120
MSZGE71KIT	7.1kW	$200
MSZGE80KIT	8.0kW	$200

LG Model	Cooling Capacity	LG Promotion Amount
R09AWN	2.5kW	$100
R12AWN	3.5kW	$100
R18AWN	5.0kW	$100
R22AWN	6.0kW	$100
R24AWN	7.1kW	$200
R28AWN	8.0kW	$200

At EZYAIR, we strive to provide our customers with the most relevant information to enable them to make an informed decision. If you would like more information, please contact us by phone: 1300 399 247 or via our contact page!